Support

FoxPlug writes your weekly update, your changelog and a post for each platform from what you ship, and this page answers the common questions about using it. For anything not covered below, email hello@foxplug.com with what you did and what you expected.

Email hello@foxplug.com

Something not working?

Tell us what you did and what you expected — a screenshot helps. We'll dig in and get back to you.

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Billing & account

Questions about your plan, an upgrade, or a charge? Email us and we'll look into it.

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Getting started

Paste your site's address and we'll build your first launch kit — no setup needed.

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How we compare

Weighing FoxPlug against another tool? Here's an honest side-by-side.

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Common questions

What is a project?
One product or website FoxPlug follows. It watches what you ship there, writes the updates about it, and keeps that project's public changelog. Free has 1 project, Pro has 2 and Serial has 10; the pricing page shows what an extra project costs.
What happens when I reach my plan's limit?
Nothing you made is removed. When every project slot is full, adding another project offers an upgrade or an extra project. When you have used your walkthroughs, making another waits until next month on Pro and Serial; on Free the one walkthrough you have is kept.
Does anything post without me?
No. FoxPlug drafts; you look at every update and post before it goes anywhere.
How do I cancel?
In your FoxPlug account, open Settings, then Account, and click Cancel under Subscription. You do it yourself, with no email needed. Your plan stays on until the end of the period you already paid for, then it does not renew and the account moves to Free.
Can I switch between Pro and Serial?
Yes. Choose the other plan in your FoxPlug account; you see the adjusted amount and confirm, and your subscription moves to it.
Is there a free trial of Pro or Serial?
No. The Free plan is how you try FoxPlug, for as long as you like. Pro and Serial are billed from the day you check out.

Getting the most from your kit

Short, neutral guides on how launch assets keep earning reach after launch day.

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