FoxPlug Help / Money and account
Delete my account: what happens and what is kept
You can delete your account yourself at any time. There is no waiting period and no undo, so read this first.
Where to find it: Settings, then Account, near the bottom (Delete my account) Open it in FoxPlug
Steps
- Go to Settings and open the Account tab. The Delete my account box is near the bottom. You can also find it with the search box at the top of Settings.
- If you have a team with other people in it, remove them first. FoxPlug refuses to delete a team owner's account while others are still in the team, and nothing is deleted.
- Press Delete my account.... Nothing is deleted yet. A box asks you to type your account email to confirm.
- Type the email you sign in with. The Delete everything button stays grey until it matches exactly.
- Press Delete everything. FoxPlug cancels your paid subscription first, if you have one. If that fails, nothing is deleted and you can try again.
- Then the saved keys for your connected tools are deleted, then your account and its data. You are signed out and taken to foxplug.com.
Try it on your own site first
Paste your site address and see the brief FoxPlug writes from it, right here. Free, no account, no card.
Good to know
- What is deleted: your account, your projects, drafts and updates, and the stored keys for every connected tool. The keys go at once.
- What is kept: a record that a deletion happened, stored without your email, only a one-way fingerprint of it. Stripe keeps its own invoices and customer record, as tax law requires. Copies in our database provider's backups age out on its normal schedule.
- There is no waiting period before deletion.
- If you are on the very first screen after signing up and cannot reach Settings, a small link, Delete my account, sits under Sign out.
- The app has no button to download your whole account. To ask for a copy of your data or a correction, email privacy@mentionfox.com before you delete. Anything you want to keep, such as posts you approved, you can copy out of the app yourself first.
- The full wording is on https://foxplug.com/trust/#deleting.
What it does not do
- It does not wait or let you undo. Once it finishes, the account is gone.
- It does not delete anything if the typed email is wrong, or if cancelling your subscription fails.
- It does not delete anything you posted on other sites. Those posts are not in FoxPlug.
- It does not remove Stripe's own invoices and customer record.
Related
Something here not matching what you see? Write to hello@foxplug.com and say which line. Last checked 2026-11-12.